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Privacy Policy

Comdoors inc. (Located at 4F Shin-Nihon Building, 2-4-22 Daimyo, Chuo-ku, Fukuoka City, Fukuoka Prefecture, Representative Director: Shogo Anno) (hereinafter referred to as "the Company") handles the personal information of our customers and employees as follows.

Article 1 (Definitions)

In this Privacy Policy, "personal information" refers to information related to an individual, including but not limited to their name, affiliated company, email address, and other information that can identify the individual (including information that, while not identifiable on its own, can be easily matched with other information to identify the individual).

Article 2 (Collection of Personal Information)

1. The Company may ask for personal information such as your phone number, name, and address. This collection of personal information is conducted to the extent necessary for operating our business and providing services to our customers, such as for the purpose of identifying customers, and is carried out through lawful and fair means.
2. The Company may receive personal information of customers from third parties when entrusted with operations such as website management. In such cases, we will engage in discussions with the entrusting party regarding the handling of personal information, and we will make efforts to protect customers' personal information through the conclusion of confidentiality agreements and mutual cooperation. Furthermore, the personal information we receive will not be used for purposes other than the services covered by the contract with the entrusting party.
[Main Entrusting Parties] Content Providers
3. While the provision of customers' personal information to the Company is voluntary, if you do not provide some or all of the necessary personal information, you may not be able to use some or all of the services.
4. The Company may conduct periodic surveys and inquiries, during which additional personal information about customers may be requested. This is done with the aim of further enhancing the services provided, and participation in such surveys is voluntary. Customers have the discretion to choose whether to provide such additional information.

Article 3 (Purpose of Use)

The collected personal information will be used in whole or in part for the following purposes:

・Provision of our services
・Provision of services entrusted by third parties
・Our recruitment activities
・Responding to various inquiries
・Management and communication with business partners
・Employee employment management
・Correspondence related to the above items

Article 4 (Cookies)

When using our website, we do not collect personal information through methods that are not easily recognizable by customers (such as the use of cookies). However, this may not apply to various services operated by the Company. Please refer to the privacy policy posted on the website when using each service.

Article 5 (Provision to Third Parties)

The Company, as a general rule, will not provide personal information to third parties without prior consent. However, there are exceptions in the following cases.

・When requested to disclose personal information based on the laws that the Company must adhere to (such as requests for disclosure from legal authorities such as courts, prosecutors' offices, and the police, based on search warrants or seizure orders, etc.).
・When it is necessary to protect a person's life or other vital interests, and obtaining the individual's consent is difficult.
・In other cases where there are legitimate reasons, such as when a customer is infringing upon the rights of a third party or the Company.

Article 6 (Management of Personal Information)

The Company strives to manage the personal information of customers and employees as accurately and up-to-date as possible, and also makes reasonable security measures, both technically and organizationally, to prevent risks such as unauthorized access to personal information, loss, destruction, alteration, and leakage of personal information.

Article 7 (Confidentiality Within the Company)

Individuals within the Company who are involved in the collection, use, and provision of personal information exercise their duties while giving due attention to the confidentiality of personal information. Furthermore, we will manage it so that only the necessary minimum personnel handle personal information through methods such as ID, passwords, and access permissions.

Article 8 (Disclosure of Personal Information, etc.)

1. When customers or employees request the purpose of use or disclosure of their own personal information through the contact point specified in Article 10, the Company will confirm the identity of the person by means of date of birth and address, and will respond accordingly if the person is confirmed to be the individual in question. However, even if proper identity verification is conducted, the Company shall not be held responsible if it is later determined that the requester was not the actual individual.
2. After disclosing personal information, if a request for correction or deletion based on legitimate grounds is made regarding the personal information disclosed by the individual, the Company will also respond to such requests. When personal information is corrected or deleted, notifications will be provided to the extent possible to the users of that personal information.
3. In cases covered by the preceding paragraphs 1 and 2, where requests cannot be accommodated due to legitimate reasons, such as the protection of a person's life or compliance with the law, we will explain the matter and the reasons for it.
4. Disclosable personal information refers to individual information that constitutes a collection of systematically organized information, and for which the Company has the authority to respond to all requests made by the individual, including disclosure, correction of content, addition or deletion, suspension of use, deletion, and cessation of provision to third parties.
(Example) Information that customers have registered or posted on this service, information about the usage of this service by customers, including the individual's name, date of birth, and other personally identifiable information (including information that, while not identifiable on its own, can be easily matched with other information to identify the customer), and addresses, dates of birth, etc. collected from employees.

Article 9 (Notice of Refusal of Disclosable Personal Information)

When the Company receive notice from customers themselves that they refuse the use or disclosure of personal information to third parties that we already possess, we will generally comply with this request. However, this does not apply if Comdoors determines, as outlined below, that it is necessary to protect the legitimate interests of third parties or the public interest in relation to disclosure.

・When there is a risk of harming the life, body, property, or other rights and interests of the individual or a third party.
・When there is a significant risk of seriously impeding the proper execution of the Company's business.
・When it would result in a violation of the law.

Article 10 (Complaints, Consultations, and Requests for Disclosure Contact Point)

The personal information of customers and employees is responsibly managed by the designated individuals at the Company, as listed below. In addition, complaints, consultations, and requests for disclosure, correction, deletion, etc., regarding the personal information held by the Company, are accepted through the contact information provided below. Please note that there are no charges or fees associated with using this contact point.